It’s quick, fun, and engaging so your team doesn’t tune out and even infrequent volunteers can find the time. If you’re looking to elevate your front of house’s level of service and ability to welcome diverse patrons, this training is for your team.
Help Your Front of House
Keep Patrons Coming Back.
Create Joy for the Job
With a focus on practical skills like Patron-First Communication using inquiry for problem solving, team members of all skill levels are sure to walk away with new tools for interacting with patrons. Everything is taught through a mix of videos, interactive dialogue roleplays, and quizzes that ensure folks stay engaged and try out their knowledge before moving on.
Get in touch with us to get a trial account and discuss pricing options for your organization.
TOPICS INCLUDE:
Unconscious bias and its Impacts on the Front of House
The Importance of Inclusion for Team Collaboration and Cohesion
What Microaggressions Are and How to Mitigate Them
Deep Dives into Accessibility and Gender Inclusion for Patrons and Teammembers
Patron-First Communication and Using Inquiry to Solve Problems
We Fit the Needs of All Sizes of Presenting Organizations and Venues
Designed with Your Team in Mind
Every aspect of our training was designed hand in hand with performing arts organizations and venues to give your team the tools and info they need to succeed while keeping them engaged. We don’t just want your team members to learn the fundamentals of creating welcome and belonging in the front of house – we want them to have fun doing it!